Tenant fees can only be charged in the following situations.
Late rent payments - you can only be charged a late payment fee once you’re 14 days late with rent.
The late payment fee will be mentioned in your agreement and you cannot be charged more than 3% APR above the Bank of England base rate.
You can only be charged by either your landlord or agent, not both.
Lost keys or fobs - you can be charged the reasonable costs of a replacement and these costs will mentioned in your tenancy agreement depending on the individual property.
Ending your tenancy early - your landlord or agent can charge you if they agree to let you end your tenancy early or leave without notice. This can only cover loss incurred by your landlord or your agent’s reasonable costs.
Changing or transferring your tenancy - you can be charged up to £50 to change a term in your tenancy or transfer it to someone else. This includes the situation where you find a replacement tenant who then signs a new agreement with landlord.
You can only be charged more than £50 if the landlord can show the change costs them more than this.
